System Features

Designed by meter installers for meter installers to ensure the capture of complete, quality data at the point of installation and to automate the flow of information between the utility billing system and the installation crew.


Load the Device Exchange System database by importing location and meter data from your billing system. DES supports all major AMR file formats and can easily map any delimitted or fixed-width file.


Your field crews will be more efficient than ever with our intuitive, easy-to-use mobile apps. Run on any smart phone or on ruggedized hand-held devices with built-in barcode scanners and high-accuracy GPS receivers; DES supports a wide range of hardware options.


Built on the secure and scalable H2O Analytics cloud platform; no on-site software installation is required. Access the management console from any web browser. Mobile devices communicate via cellular data or wifi connectivity.



Post final readings, new serial numbers and geo-coordinates directly into the utility billing system database saving hundreds of hours of labor for the billing department and ensuring accurate data transfer.


Import existing geo-coordinates or geocode location addresses to help your field crews efficiently find install locations. Capture coordinates during the install and generate GIS files for the utility's engineers. Visualize install locations in our web dashboard, Google Earth or any other GIS application.


Configure job-specific distribution lists for email and text-message notifications that are automatically sent when installation exceptions occur.

Billing System Integration

Billing System Integration

A successful smart meter installation project requires the efficient transfer of data to and from the utility billing system. DES can import data from all leading billing systems for setup of locations and old-meter data. And DES will generate meter change-out files to ensure the smooth transfer of new-meter information back into the utility billing system.

Our browser-based management console also makes it easy for you to monitor the project, easily viewing completion status and individual installation details including digital photos and map views. Email and text message notifications can be automatically sent to job-specific distribution lists when exceptions occur in the field. Monitoring and managing install projects has never been easier, and bi-directional billing software integration has never been more seamless.

System Benefits

Let us help you complete your project faster, with quality data integration to the utility billing software, all while providing greater project visibility and communication.

Faster Installations

Field crews will spend less time capturing information and more time installing meters.

Complete, Quality Data

The intuitive user interface on the mobile app ensures the capture of complete information and quality data.

Project Transparency

Delegated Administration allows you to grant project access to all stakeholders who can monitor progress, drill into installation details, view photos and export reports. Receive automated alerts when installation exceptions occur.

Visual Audit Trail

See "breadcrumbs" on a map in near-real-time as meters are installed. Respond to customer service inquiries with before-and-after photographs.

Inventory Control

Keep track of optional services and miscellaneous inventory such as boxes, lids, and gaskets as meters are installed. Ensure tight inventory control.

Increased Revenues

Track optional services and inventory items such as replacement lids, boxes and antennas to ensure you're paid for all services provided and materials used.

App Screenshots

Client Testimonials

Request Information

We would love to talk with you and learn more about your project(s). Email us at, call us at (512) 788-3000 or fill out the form below and we'll contact you.